The full answer
Contact Support immediately with as much evidence as possible.
GFN can investigate genuine platform or system incidents.
Breaches & edge cases
What if the breach was caused by a technical issue?
Contact Support immediately with as much evidence as possible.
Related questions
Breaches & edge cases
Can Support reverse a genuine drawdown breach?
No. Risk rules must be applied consistently to all traders.
Breaches & edge cases
Can I buy another account after breaching?
Generally, yes, unless your wider GFN access has been restricted because of fraud, prohibited trading or another Terms & Conditions violation.
Breaches & edge cases
I hit my profit target and then dropped below it. Did I still pass?
An Evaluation passes once its conditions are satisfied and confirmed - briefly touching the target while positions are still open is not a pass.
Breaches & edge cases
I made a profit today but my equity is below my balance. Which number matters?
Both balance and equity can matter depending on the rule being calculated.
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