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Payouts and money

Payout denial

A refused payout request. The common causes are a breach recorded before the payout was approved, incomplete identity verification, a mismatch in the receiving account, or trading that broke a conduct rule.

GFN’s figure

A GFN payout can be rejected where the account is breached, where it stops being compliant with the Terms while a payout is processing, or where identity verification is incomplete. A legitimately breached funded account is not eligible for a payout from that account.

Hard breach before approval
Pending and future payouts can be rejected
Incomplete KYC
Payout held until verification is satisfied
Name mismatch
Payout details must match the verified account holder
Prohibited trading
Payouts can be rejected and accounts terminated

In detail

Payout denial,explained

Almost every denial traces back to one of a small number of conditions, and all of them are published in advance. The account must be at the funded stage, inside its limits, verified in the trader's own name, and compliant while the request is processed.

A breach recorded while a payout is pending affects that payout. The account has to remain eligible through processing, not merely at the moment of the request.

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