---
title: "Chargeback - Meaning & GFN's Figure - Get Funded Now"
description: "A payment reversal requested from a card issuer rather than from the merchant. It is a fraud remedy, and using it as a substitute for a refund request is…"
url: "https://getfundednow.com/glossary/chargeback"
language: "en"
last_modified: "2026-09-22"
publisher: "Get Funded Now (getfundednow.com)"
translations:
  es: "https://getfundednow.com/es/glossary/chargeback"
  pt-BR: "https://getfundednow.com/pt-br/glossary/chargeback"
  fr: "https://getfundednow.com/fr/glossary/chargeback"
  it: "https://getfundednow.com/it/glossary/chargeback"
  de: "https://getfundednow.com/de/glossary/chargeback"
disclosure: "All trading at Get Funded Now is simulated. 'Funded' means a simulated or virtual account; GFN is not a broker and does not hold client funds."
---

Payouts and money

# Chargeback

A payment reversal requested from a card issuer rather than from the merchant. It is a fraud remedy, and using it as a substitute for a refund request is treated as a serious breach by every prop firm.

GFN’s figure

GFN asks customers to contact support first about any genuine billing dispute. Fraudulent or abusive chargebacks may result in account restrictions or termination.

In detail

## Chargeback, explained

A chargeback against a firm you still hold an account with almost always ends the relationship: accounts are restricted or terminated, and any pending payout goes with them.

A genuine billing problem - a duplicate charge, a payment taken twice, an order never delivered - is resolved faster through support, and leaves the account intact.

[Rules handbook](https://getfundednow.com/rules) · [More payouts and money](https://getfundednow.com/glossary/category/payouts)

Related

## Terms that come with it

Most rules only make sense next to the ones they interact with. These are the entries this one depends on.

- [Refund policy](https://getfundednow.com/glossary/refund-policy) - The published terms under which a firm will return the purchase price of an evaluation. Rights are usually strongest before the account has been accessed and narrow sharply once trading has begun.
- [Refundable fee](https://getfundednow.com/glossary/refundable-fee) - An evaluation fee a firm returns under stated conditions - usually with the first payout after a trader reaches the funded stage. Where it exists it is a term of the programme, not a consumer refund right.
- [Account suspension](https://getfundednow.com/glossary/account-suspension) - A temporary restriction on trading or payouts while a firm reviews an account. It is not the same as a breach: the account still exists, but progression and withdrawals are paused pending the outcome.
- [Terms of service](https://getfundednow.com/glossary/terms-of-service) - The contract between a trader and a firm, covering purchases, account rules, payouts and termination. It governs everything the marketing pages summarise, and where a page and the terms disagree, the terms are what applies.
- [Payout denial](https://getfundednow.com/glossary/payout-denial) - A refused payout request. The common causes are a breach recorded before the payout was approved, incomplete identity verification, a mismatch in the receiving account, or trading that broke a conduct rule.

Ready when you are

## Your capital stays yours. The risk is ours.

One evaluation fee, no time limits and up to 90% of simulated profits. Pick an account size and your credentials arrive by email within minutes.

[Start your challenge →](https://getfundednow.com/challenges) · [Read the rules](https://getfundednow.com/faq)

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Payouts every 14 days

$400,000 max total allocation

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Source: https://getfundednow.com/glossary/chargeback
Facts about Get Funded Now in one file: https://getfundednow.com/llms.txt