---
title: "What happens if the website and dashboard show different information?"
description: "Contact Support before continuing to trade if the discrepancy could materially affect your account."
url: "https://getfundednow.com/faq/website-and-dashboard-disagree"
language: "en"
last_modified: "2026-09-22"
publisher: "Get Funded Now (getfundednow.com)"
translations:
  es: "https://getfundednow.com/es/faq/website-and-dashboard-disagree"
  pt-BR: "https://getfundednow.com/pt-br/faq/website-and-dashboard-disagree"
  fr: "https://getfundednow.com/fr/faq/website-and-dashboard-disagree"
  it: "https://getfundednow.com/it/faq/website-and-dashboard-disagree"
  de: "https://getfundednow.com/de/faq/website-and-dashboard-disagree"
disclosure: "All trading at Get Funded Now is simulated. 'Funded' means a simulated or virtual account; GFN is not a broker and does not hold client funds."
---

Breaches & edge cases

# What happens if the website and dashboard show different information?

Contact Support before continuing to trade if the discrepancy could materially affect your account.

[← All questions](https://getfundednow.com/faq)

## The full answer

Contact Support before continuing to trade if the discrepancy could materially affect your account.

Your account-specific metrics and applicable Terms & Conditions should be used to determine the correct rule.

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## Terms used in this answer

[Terms of service](https://getfundednow.com/glossary/terms-of-service)

## Related questions

- [My internet disconnected while I had an open trade. Am I protected from losses?](https://getfundednow.com/faq/internet-disconnected-with-an-open-trade) - Breaches & edge cases - Internet connectivity is part of the trader's responsibility.
- [The market gapped through my stop loss. Which price is used?](https://getfundednow.com/faq/market-gapped-through-my-stop-loss) - Breaches & edge cases - The execution conditions available in the trading environment. A stop loss does not guarantee execution at the exact requested price in fast or gapping markets.
- [Can I ask Support for special treatment because I was extremely close to passing?](https://getfundednow.com/faq/can-i-ask-for-special-treatment) - Breaches & edge cases - No. The rules need to be applied consistently.
- [Can GFN change my account rules after I've purchased?](https://getfundednow.com/faq/can-gfn-change-my-rules-after-purchase) - Breaches & edge cases - The rules applying to your account are governed by the applicable program terms and GFN Terms & Conditions.

## More on breaches & edge cases

- [I closed the bad trade immediately. Does that remove a breach?](https://getfundednow.com/faq/closing-the-trade-after-a-breach) - No. If a hard breach occurred before the trade was closed, closing it afterwards does not reverse that breach.
- [I hit my profit target and then dropped below it. Did I still pass?](https://getfundednow.com/faq/hit-target-then-dropped-below-it) - An Evaluation passes once its conditions are satisfied and confirmed - briefly touching the target while positions are still open is not a pass.
- [I made a profit today but my equity is below my balance. Which number matters?](https://getfundednow.com/faq/equity-below-balance-which-matters) - Both balance and equity can matter depending on the rule being calculated.

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Source: https://getfundednow.com/faq/website-and-dashboard-disagree
Facts about Get Funded Now in one file: https://getfundednow.com/llms.txt