---
title: "What should I do if I accidentally purchase the wrong account?"
description: "What should I do if I accidentally purchase the wrong account? Contact Support immediately and do not trade the account."
url: "https://getfundednow.com/faq/i-bought-the-wrong-account"
language: "en"
last_modified: "2026-09-22"
publisher: "Get Funded Now (getfundednow.com)"
translations:
  es: "https://getfundednow.com/es/faq/i-bought-the-wrong-account"
  pt-BR: "https://getfundednow.com/pt-br/faq/i-bought-the-wrong-account"
  fr: "https://getfundednow.com/fr/faq/i-bought-the-wrong-account"
  it: "https://getfundednow.com/it/faq/i-bought-the-wrong-account"
  de: "https://getfundednow.com/de/faq/i-bought-the-wrong-account"
disclosure: "All trading at Get Funded Now is simulated. 'Funded' means a simulated or virtual account; GFN is not a broker and does not hold client funds."
---

Orders & billing

# What should I do if I accidentally purchase the wrong account?

Contact Support immediately and do not trade the account.

[← All questions](https://getfundednow.com/faq)

## The full answer

Contact Support immediately and do not trade the account.

The more account activity that takes place, the harder it can be to change or cancel an order.

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## Explained in full

- [More on this](https://getfundednow.com/refund-policy) - Refund policy

## Related questions

- [Can I request a refund?](https://getfundednow.com/faq/can-i-request-a-refund) - Orders & billing - Refund eligibility depends on the circumstances and the applicable refund policy. Once an account has been accessed or traded, refund rights may be limited.
- [What happens if I file a chargeback?](https://getfundednow.com/faq/what-happens-if-i-file-a-chargeback) - Orders & billing - Customers should contact GFN Support first if they have a genuine billing dispute.

## More on orders & billing

- [Can I purchase an account for someone else?](https://getfundednow.com/faq/can-i-buy-an-account-for-someone-else) - Accounts are for the individual who will own, verify and trade them. To gift one, contact Support rather than buying it under incorrect personal details.
- [Can I use a discount code?](https://getfundednow.com/faq/can-i-use-a-discount-code) - Where an active promotional code is available, enter it during checkout before completing payment.
- [Can discount codes be combined?](https://getfundednow.com/faq/can-discount-codes-be-combined) - Unless a promotion specifically states otherwise, promotional offers should not be assumed to stack.

Didn't answer it? Search every question, or ask us directly.

[Search the FAQ](https://getfundednow.com/faq) · [Contact us](https://getfundednow.com/contact)

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---

Source: https://getfundednow.com/faq/i-bought-the-wrong-account
Facts about Get Funded Now in one file: https://getfundednow.com/llms.txt