---
title: "What if the breach was caused by a technical issue?"
description: "What if the breach was caused by a technical issue? Contact Support immediately with as much evidence as possible."
url: "https://getfundednow.com/faq/breach-caused-by-a-technical-issue"
language: "en"
last_modified: "2026-09-22"
publisher: "Get Funded Now (getfundednow.com)"
translations:
  es: "https://getfundednow.com/es/faq/breach-caused-by-a-technical-issue"
  pt-BR: "https://getfundednow.com/pt-br/faq/breach-caused-by-a-technical-issue"
  fr: "https://getfundednow.com/fr/faq/breach-caused-by-a-technical-issue"
  it: "https://getfundednow.com/it/faq/breach-caused-by-a-technical-issue"
  de: "https://getfundednow.com/de/faq/breach-caused-by-a-technical-issue"
disclosure: "All trading at Get Funded Now is simulated. 'Funded' means a simulated or virtual account; GFN is not a broker and does not hold client funds."
---

Breaches & edge cases

# What if the breach was caused by a technical issue?

Contact Support immediately with as much evidence as possible.

[← All questions](https://getfundednow.com/faq)

## The full answer

Contact Support immediately with as much evidence as possible.

GFN can investigate genuine platform or system incidents.

[Start your challenge →](https://getfundednow.com/challenges) · [Read the full rules](https://getfundednow.com/rules)

## Explained in full

- [Breach Rules Explained](https://getfundednow.com/rules/breach-and-what-happens) - The rule, explained - A hard breach closes the account and cannot be reversed by a later recovery. A soft breach is corrected rather than fatal. Which is which, by programme.

## Terms used in this answer

[Breach](https://getfundednow.com/glossary/breach)

## Related questions

- [Can Support reverse a genuine drawdown breach?](https://getfundednow.com/faq/can-support-reverse-a-breach) - Breaches & edge cases - No. Risk rules must be applied consistently to all traders.
- [Can I buy another account after breaching?](https://getfundednow.com/faq/can-i-buy-another-account-after-breaching) - Breaches & edge cases - Generally, yes, unless your wider GFN access has been restricted because of fraud, prohibited trading or another Terms & Conditions violation.
- [I hit my profit target and then dropped below it. Did I still pass?](https://getfundednow.com/faq/hit-target-then-dropped-below-it) - Breaches & edge cases - An Evaluation passes once its conditions are satisfied and confirmed - briefly touching the target while positions are still open is not a pass.
- [I made a profit today but my equity is below my balance. Which number matters?](https://getfundednow.com/faq/equity-below-balance-which-matters) - Breaches & edge cases - Both balance and equity can matter depending on the rule being calculated.

## More answers on breach rules explained

- [What happens after a hard breach?](https://getfundednow.com/faq/what-happens-after-a-hard-breach) - Trading access to the breached account can be terminated and the account will no longer be eligible to progress or receive future payouts.
- [What is a hard breach?](https://getfundednow.com/faq/what-is-a-hard-breach) - A serious rule violation that fails or terminates the account - exceeding the Daily Loss Limit or Maximum Drawdown, for example.
- [What is a soft breach?](https://getfundednow.com/faq/what-is-a-soft-breach) - A soft breach is a rule violation that may result in a trade being closed or other corrective action without automatically terminating the entire account.

Didn't answer it? Search every question, or ask us directly.

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Source: https://getfundednow.com/faq/breach-caused-by-a-technical-issue
Facts about Get Funded Now in one file: https://getfundednow.com/llms.txt